Telecom Express Inc. - TeleVantage

Next-Generation,
IP Business Phone System

TeleVantage is a turnkey IP business phone system with industry-leading applications and features on a single scalable system (up to 720 users per system). With literally hundreds of features and application add-ons, TeleVantage is the most powerful and flexible business phone system in its class.

TeleVantage is designed to integrate with IP and legacy environments and supports IP, analog, digital and soft-phones. Installable in just a few hours, TeleVantage is a next-generation phone system with the advanced features and flexibility you need to grow your business.

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Robust Productivity Applications

VIP routing rules with "follow-me" call forwarding
Unlimited VoiceMail
Unified Messaging (phone, data, fax)
Integrated conference bridge (for low-cost conferencing)
Integration with CRM applications
Individual GUI-based personalization for users

Industry-Leading Call Center Application Suite

Customizable automatic call distribution engine
Real-time queue and agent statistics
Centralized menu-based administration
Queue and agent performance reports
Supervisor monitor, coach, join, and record

Powerful Add-On Modules and Enhanced Features

Point-and-click GUI for your IT administrator
Comprehensive reporting
Robust conferencing (scale up to hundreds of simultaneous
conference participants)
Multi-site Management
Smart Dialer
IVR

TeleVantage delivers a superior feature set at a lower cost of ownership than a proprietary phone system. TeleVantage includes a robust software PBX, comprehensive messaging capabilities, professional autoattendants, and much more in a turnkey system. You get all the features and flexibility you need to grow your business up to 288 trunks by 720 stations.

Comprehensive Voice Mail System

Comprehensive and advanced visual voice mail is included at no extra charge.

Automated Attendant

Callers can dial an extension directly or use the dial-by-name directory with professional, efficient call answering that enhances your company's image.

Powerful Call Center

Maximize revenues and enhance customer service with the TeleVantage Call Center, a powerful, flexible solution at a fraction of the cost of comparable systems.

Comprehensive Call Management

Screen or route calls or use "follow-me" call forwarding to ensure important calls are never missed.

Intelligent Graphical User Interface

PC users see and hear voice messages, graphically manage their own calls and integrate phone and e-mail messaging.

Graphical System Administration

Easy-to-use, Windows-based system administrator interface makes managing the phone system as simple as administering your network.

Voice-over-IP Support

Route calls over the Internet or a corporate intranet, saving money by avoiding long distance tolls. Dialing branch offices is as easy as calling an extension down the hall.

Open API

Easily integrate your phone system with any other software or hardware, or build custom applications that tightly integrate with your TeleVantage system.